City of New York, Department of Consumer Affairs

Research Analyst
Office of Labor Policy and Standards

New York City, NY

Civil Service Title: City Research Scientist
Level: II
Title Code No: 21744
Salary: $70,286.00 / $80,829.00* - $88,213.00
*minimum with two years of continuous city service
Office Title: Research Analyst
Work location: 42 Broadway, New York, NY
Division/Work Unit: Office of Labor Policy and Standards
Number of Positions: 1
Job ID: 321649
Hours/Shift: 9:00AM – 5:00PM

Job Description
The NYC Department of Consumer Affairs (DCA) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCA licenses more than 81,000 businesses in more than 50 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCA protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCA empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCA also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCA and its work, call 311 or visit DCA at nyc.gov/dca or on its social media sites, Twitter, Facebook, Instagram, and YouTube.

The Office of Labor Policy and Standards (“the Office,” “OLPS”), which provides workers in New York City a voice in City government, is responsible for enforcing the city’s municipal labor laws such as the Earned Sick Time Act and the Fair Workweek Laws, implementing the Freelance Isn’t Free Act, expanding outreach and public education efforts to vulnerable workers, and conducting research and data analysis to recommend efforts to achieve workplace equity for women, communities of color, immigrants, refugees, and other vulnerable workers. The Office’s Division of Paid Care also assists workers submit complaints regarding federal, state, and local labor and employment law violations and helps the Office coordinate with other government agencies, worker advocacy groups, as well as community, labor, and employment organizations.

The OLPS Research Analyst will assist the OLPS Research Director in carrying out a robust research and policy agenda. The Research Analyst will conduct workforce and industry analysis and produce research and policy reports and other written materials to inform the Office’s work and serve the broader mission of the Office. The ideal candidate has significant experience using programming language and software platforms such as R, Python, and SQL, conducting qualitative and quantitative labor market research, expertise at conducting industry analysis, excellent writing skills, a track record of producing high-quality research and policy reports in a wide variety of formats, and expertise in workers’ rights issues.

Key responsibilities will include:

  • Working with the OLPS Research Director and the senior management team to assess the Division’s research and policy needs, including building a data-driven research program.
  • Using statistical software and data analysis tools such as R, Python, SQL, SAS, SPSS, Atlas.ti, Microsoft Excel, and Microsoft Access to analyze large data sets.
  • Expanding the analytical capabilities of the Office by building data-driven programs and models that can handle large volumes of information and merge disparate data sources.
  • Analyzing the demographics of New York City’s low-wage workforces and the economics of low-wage industries, drawing on and analyzing government data, academic research and industry trade press. Identify patterns of violations and key workplace issues affecting different sectors.
  • Synthesizing and evaluating data and information resulting from worker assessment surveys, focus groups, and structured interviews with workers.
  • Preparing a wide variety of written materials based on the Office’s research for both internal and external purposes. Materials may include fact sheets, reports, policy memos, and presentation materials. Manage the production of reports from conceptual phase through production and promotion. Develop web content.
  • Working with the Research Director to conduct an original field research program to collect and analyze data about New York City’s low-wage workers and their demographics, incidence of workplace violations and demographics in specific industries, and workers’ knowledge of their rights under city, state and federal labor and employment law

PLEASE NOTE: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Preferred Skills

  • At least 5 years of experience working directly with community organizations, labor unions, worker centers, networks or similar organizations, or with national organizations that regularly engage and support local partners.
  • Strong grounding in worker rights, economic and social justice initiatives, or public policy.
  • It is preferred that the candidate be fluent or conversational in at least one language in addition to English.
  • Proficiency in data, analysis, programming, and automation (e.g., SQL, Excel, Access, R, Python, Tableau, SAS, SPSS)
  • Proficiency in Lexis-Nexis, other common research databases.
  • Conducting trainings for agency staff on key labor policy issues.

Minimum Qualification Requirements
To be appointed to Assignment Level II and above, candidates must have:

  • A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
  • A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
  • Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

To Apply
For Non-City/External Candidates:
Visit the External Applicant NYC Careers site and search by Job ID number (
Job ID: 321649).

For Current City Employees: Visit Employee Self Service (ESS) to view and click on Recruiting Activities, Careers, and search by Job ID number (Job ID: 321649).


*Appointments are subject to Office of Management and Budget (OMB) approval.

DCA and the City of New York is an Equal Opportunity Employer.

WHEN APPLYING: Be sure to indicate that you saw this information at UNIONJOBS.COM.