Communications Workers of America

Communications Workers of America

Membership Dues Database Specialist (Project Based Position - Temporary)
Membership Dues (Grade 10)

Based in Washington, DC


Job Title: CWA Membership Dues Database Specialist–Membership Dues (Grade 10)
(Project Based Position - Temp)

Reports to: Finance & Membership Supervisor / Administrator

Salary: $44,626.84 – $70,052.85

Responsible for collecting pertinent dues data, converting files to electronic format and supporting the Membership Dues Computer Operations Specialist with downloading/uploading dues files, formatting files, and recording employer files received. Assist with processing issues; data format, missing files, etc. Perform data entry and processing of dues files when required. These tasks should be completed in a timely and accurate manner; however will be required to assist in other areas depending upon the workflow.

  • Performs a variety of clerical tasks that are auxiliary to the work of the supervisor and which requires a technical or professional knowledge of a specialized area.
  • Performs clerical duties that require a general knowledge of the organization and its procedures and practices.
  • Work is rapidly paced. Duties are diverse, with most duties requiring considerable thought, analysis and reasoning.
  • Work involves the application of standard practices. Frequent decisions are required often involving initiative in identifying problems and potential solutions. Most tasks and duties are performed according to clear guidelines, although many tasks are performed in accordance with broad, general guidelines. Details are a priority in this job errors could cause moderate delays, increased costs or other impediments to the achievement of department objectives. Decisions in complicated or specialized situations are referred to supervisor.

Duties and Responsibilities:

  • Performs data file analysis and work closely with the Computer Operations Specialist to see what files could be converted to electronic format. Duties include: corresponding with employers, downloading and uploading files for dues processing, formatting data files for import into the dues system, helping co-workers with data import issues, sending out notices to dues specialists to gather missing data (cell phone numbers, emails, etc.) Inputting missing data, etc.
  • Correspond with the employers, dues specialists and districts regarding the change to electronic data and missing information.
  • Maintain employer contact information within the dues system.
  • Process dues
  • Answers inquiries pertaining to data files, data needed and dues processing.
  • Maintains accurate records and files. Must be able to retrieve information from records and files upon request. May be required to record information in organizational documents, enter data into simple computer programs, distribute information, and perform simple computations.
  • Performs other related miscellaneous general office duties as required, some of which may require independent judgment.


  • Typing – minimum speed – 30 words per minute
  • Working knowledge of Microsoft Office Suite
  • Ability to learn new software and computer equipment as required by supervisor or as technology changes
  • Excellent verbal and written communication skills, listening skills, attention to detail
  • Ability to learn and understand CWA Data files, Dues system requirements,etc
  • Ability to understand and follow moderately technical instructions and CWA accounting rules and policies
  • Two years related experience or training or equivalent combination of education and experience.

Physical Demands:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for long periods of time, use hands to handle or feel objects, writing instruments or keyboard controls, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel or crouch. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this job include both close and distance vision.

To Apply
If you feel you have the background and experience to qualify for this position and wish to apply for it, outline your qualifications and submit a letter of interest online at:

CWA is an equal opportunity employer, and, as such, does not discriminate an employee or applicant on the basis of race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.

WHEN APPLYING: Be sure to indicate that you saw this information at UNIONJOBS.COM.