SEIU Local 32BJ

Field Representative

Based in New York City, NY


32BJ SEIU is one of the largest and most dynamic labor unions in the United States, with 175,000 members in twelve states and Washington, DC. With a commitment to building power for low-wage workers, 32BJ is engaged in winning strong contracts for members, organizing workers, supporting progressive candidates for elected office and moving a broad policy agenda, including the Fight for $15 and affordable health care.

The NY Metro District of 32BJ represents 81,000 working people throughout the city and Long Island. We unite office cleaners, apartment building workers, security officers, window cleaners, theater and stadium cleaners and public school workers to advocate on their own behalf, and to raise standards for thousands of unorganized workers.

A 32BJ Field Representative (FR) is the face of the Union for its members. FRs know their assigned members, and work to expand their involvement with 32BJ through education, training and activism. The position will require work outside of core work hours to meet with members on all shifts, and to participate in Union events. The majority of a Rep’s time is spent in the field.

Responsibilities include:
Member Representation

  • Educates and informs members of their rights and responsibilities under their Union contract
  • Addresses workplace issues raised by members. Works with the member to clearly identify a given issue, and recommends and facilitates a path to a solution. Determines whether the issue rises to the level of a grievance
  • Handles members’ grievances, from initiation through resolution. Understands the contract, including what constitutes a grievance, time limits, and processes of grievance handling. Tracks steps in the Union’s tracking system (CRM) and updates the member.

Member Engagement

  • Educates members about the benefits of union membership
  • Identifies and develops opportunities for members to participate in contract, organizing and social justice campaigns
  • Identifies individual members who can take on leadership roles, and provides opportunity and mentoring

Employer Relations

  • Develops and maintains relationships with managers and employers
  • Effectively negotiates the resolution of problems with management
  • Facilitates a relationship between the steward and front line supervisors/managers


  • Minimum of one year of experience representing workers
  • Experience engaging people for purposes bargaining or political action; effective one-on-one verbal communication
  • Ability and experience managing one’s time and work results
  • Effective written communication skills
  • Strong computer skills and ability in adopting new technology tools
  • Bilingual Spanish/English or Albanian/English a plus
  • Experience with conflict resolution a plus

The range for this position is $53,789 to $60,486 depending on experience, with a minimum of one year required. 32BJ provides a full benefits package that includes employer-paid medical, dental and vision plans, for full-time employees and their qualified dependents.

Please send a résumé and letter of interest to HR@seiu32bj.org. Please use “Field Rep” in the Subject line of your email. Please include where you saw the job.

Please note 32BJ has implemented a Covid vaccine mandate. Bona fide religious and ADA exemptions are permitted with additional safety measures.

32BJ is an inclusive and diverse organization, committed to advocating for social, racial and economic justice. We promote diversity and strongly encourage applications from people who believe in our mission. We strongly encourage women and people of color to apply.

WHEN APPLYING: Be sure to indicate that you saw this information at UNIONJOBS.COM.