United Domestic Workers of America
AFSCME Local 3930

Employee Benefits & HR Administrator

Based in San Diego, CA

 

UDW Overview:
United Domestic Workers of America, UDW/AFSCME Local 3930 is a statewide labor union that represents more than 170,000 home care and family child care providers in 45 counties in California. Founded in 1979, UDW is a diverse, progressive labor organization that seeks dynamic, committed individuals who will support our members and those for whom they care locally, statewide and at the national level.

UDW is one of California’s largest labor unions. We consistently support and lead important social justice initiatives like fighting for racial justice, income inequality, and affordable health care for all. We are committed to respect and dignity for seniors, people with disabilities, and the children in our care. We fight for better working conditions and fair pay for home care and child care providers, and full funding for life-saving programs like In-Home Supportive Services (IHSS) and subsidized family child care. For more information about UDW, please visit our website at www.udw.org.

Job Information:
Job Title: Employee Benefits & HR Administrator
Job Type: Exempt (Salary)
Department: Human Resources
Reports to: People & Performance Manager
Job Location: San Diego, CA
Schedule: In-person/In Office, Full-time - Monday to Friday, 9:00 AM to 6:00 PM
Salary Range: $66,560.00 to $85,000.00/year (Depending on Experience)

Job Summary:
The Employee Benefits & HR Administrator will oversee and manage employee benefits programs and HR functions. This role administers a wide range of benefits, including health insurance, retirement plans, and leave programs, while ensuring compliance with legal requirements and coordinating the annual open enrollment process. The position serves as a key resource for employees on benefits-related matters, manages various types of leave and medical accommodations, and supports broader HR functions such as maintaining employee records and assisting with onboarding and offboarding processes. The ideal candidate possesses strong knowledge of benefits administration, HR practices, compliance requirements, and excellent communication and analytical skills to drive continuous improvement in UDW's benefits and HR programs.

Employee Benefits Administrator - Duties and Responsibilities:

• Administer and coordinate employee benefit programs that meet the organization's needs while ensuring compliance with regulatory requirements.
• Manage and track all types of employee leaves, including FMLA, CFRA, ADA accommodations, and company-specific leave policies. Ensure compliance with state and federal leave laws, including proper documentation and communication.
• Coordinate with employees, managers, and healthcare providers to facilitate smooth leave processes and return-to-work transitions.
• Support the annual open enrollment process, including managing changes to benefits, working with the HRIS/benefits administration and payroll systems for online enrollment, and interfacing with benefits vendors.
• Assist in analyzing benefit plan results and initiating appropriate action to sustain desired performance.
• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
• Coordinate transfer of data to external contacts for services, premiums and plan administration.
• Participate in developing and implementing metrics and analytics to provide insights, drive decision-making, and measure engagement and effectiveness of benefit programs.
• Manage and optimize the use of HRIS and benefits administration systems.
• Implement and maintain self-service portals for employees to access benefits information and make elections.
• Regularly review and update HR technology solutions to improve efficiency and user experience.
• Ensure benefits programs and administration processes are accessible and effective for both on-site and remote employees
• Conduct regular audits of benefits processes and documentation to ensure compliance with all applicable laws and regulations
• Support budgeting and forecast employee contribution rates for benefits.
• Implement and coordinate engagement initiatives to enhance employee participation in health benefits, wellness initiatives, other benefits, and financial programs for a diverse workforce.
• Act as a resource for employees seeking assistance with benefits questions and concerns.
• Collaborate with the benefits broker, companies, and HR team members to ensure the smooth delivery of benefits.
• Develop and implement a year-round benefits communication strategy to increase employee understanding and engagement.
• Create and coordinate benefits education sessions and workshops for new hires and other personnel.
• Organize and facilitate wellness events and activities that promote healthy lifestyles.
• Maintain accurate, confidential records and reports to track and assess employee participation, program costs, and company benefits.
• Contribute as a member of the Human Resources team to advance departmental goals and objectives.
• Stay informed about changes in benefits-related legislation and update policies and procedures accordingly.

Human Resources Administrator - Duties and Responsibilities:

• By maintaining the calendars of the HR Director and the HR Group calendar, scheduling appointments, and maintaining records and information. Schedule and prioritize meetings based on importance and urgency.
• Maintain employee information by entering and updating employment and status-change data.
• Answer the telephone, relay messages, and maintain equipment and supplies.
• Maintain employee confidence and protect operations by keeping human resources information confidential.
• Maintain accurate and up-to-date human resource files, personnel files, department records, and documentation.
• Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refer more complex questions to the appropriate HR division.
• Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provide clerical support to the HR department, filing and creating documents, packets, and mail.
• Perform periodic data entry of new hires, onboarding, offboarding, background screenings, state requests, and other general data entries and documentation practices.
• Assist with new hire orientation, onboarding, and offboarding tasks.
• Assist with planning and executing special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, retirement, and other celebrations

Required Knowledge, Skills, and Abilities:

• Strong knowledge of benefits administration and wellness management.
• Strong knowledge of compliance requirements such as ADA: Americans with Disabilities Act, ACA: Affordable Care Act, ERISA: Employee Retirement Income Security Act, COBRA: Consolidated Omnibus Budget Reconciliation Act, FMLA: Family and Medical Leave Act, GINA: Genetic Information Nondiscrimination Act, etc.
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, Workers' Compensation, Medicare, OBRA, DOL, and Social Security.
• Strong knowledge and ability to speak proficiently on deferred compensation plans
• Strong knowledge of financial acumen.
• Ability to multi-task in a fast-paced environment.
• Ability to engage and train internal stakeholders across multifunctional teams through effective communication.
• Execution, attention to detail, initiative, conflict resolution, customer focus, collaboration, building ownership and commitment, establishing direction, drive for change, and getting organizational support.
• Strong strategic and tactical skills
• Must be highly adaptable and organized; able to prioritize and meet target dates in a changing environment.
• Excellent verbal and written communication and human relations skills
• Ability to coordinate info/data for tracking, analysis, reporting, and driving-related actionable objectives.
• Ability to coordinate competing priorities and time-sensitive tasks while ensuring accurate completion.
• Ability to use independent judgment, problem-solve, and answer questions.
• Ability to handle and work with highly confidential information Results driven and accountable for actions; focus on planning and execution.
• Ability to work independently yet sees others as partners and essential team members.
• Strong organizational and systems implementation.
• Strong analytical and problem-solving skills
• Professionalism – Tactfully approaches others; Reacts well under pressure; Follows through on commitments.
• Proficient in Microsoft Office applications.
• Preferred Qualifications, Education and/or Experience:
• Bachelor’s degree in human resources or related field or equivalent education and experience.
• 5 to 7 years of progressive experience in benefits administration of employee/retiree benefits programs and experience coordinating benefits information systems.
• Demonstrated experience maintaining comprehensive health and wellness benefit programs.
• Experience planning and managing annual open enrollment, benefits-related HRIS requirements, and benefit program metrics development and reporting.
• Proven ability to accomplish timely completion of multiple projects with competing deadlines.
• A high level of professionalism, honesty, integrity, and work ethic are essential.
• Computer literacy and knowledge of Microsoft Office products
• Strong communication and training delivery skills are required.
• Energetic, enthusiastic, and self-motivated
• Excellent time management and prioritization skills
• HR certifications: PHR, SPHR, SHRM-CP, SHRM – SCP credential (preferred)
• Fluency in Spanish (preferred)

Requirements:

• Ability to work after hours and during the weekends for special events or as required.
• Some travel is required with reliable transportation.

Preferred Bilingual Language(s) in either:

• Spanish
• Vietnamese
• Korean
• Tagalog
• Russian
• Assyrian
• Somali
• Arabic

Employee Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life / AD&D
• Long Term Disability (LTD)
• 401(k) Savings Plan
• Pension Plan
• Paid Vacation Days
• Paid Sick Leave
• Personal Day (8 hours)
• 16 Paid Holiday
• Floating Holiday
• Upskilling through eLearning Platforms

COVID-19 Vaccination Requirement:
UDW has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees. As a condition of employment, our employees are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and listen. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls. The employee is required to stand, walk; sit; reach with hands and arms; climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is primarily exposed to an office-type environment. The employee will frequently work on or around office equipment and furniture. The noise level in the work environment is low to moderate. The employee will frequently work with deadlines under pressure and will occasionally be required to work alone. The employee is occasionally exposed to outdoor environments which can include exposure to vehicles, moving mechanical parts; vibration; odors, fumes, gases, smoke, dust, or airborne particles; and outside weather conditions.

Equal Opportunity Employer:
UDWA is an equal opportunity employer, and, as such, does not discriminate against an employee or applicant based on race, creed, color, age, sex, national origin, marital status, sexual orientation, gender identity, religious affiliation, disability, or any other classification protected from discrimination under applicable law.

Notice of E-Verify Participation:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS (888) 897-7781, dhs.gov/e-verify

Women, people of color, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to apply.

To Apply:
To apply for this position, please visit UDW’s career page and submit your application. UDW’s career link → https://udwa.hiringplatform.com/list/careers