SEIU Local 32BJ

Data Training and Support Specialist (Data Analyst I)

Based in New York City, NY

 

ABOUT US
32BJ SEIU is the largest property service workers union in the country, representing more than 185,000 workers in various industries. Our members come from diverse backgrounds and are united in the fight for fairness and decency. We have a strong presence in twelve states and Washington, DC, with members working in residential buildings, commercial offices, airports, schools, theaters, and more. Our mission is to build a more just society through collective action and create positive change for working families.

DUTIES AND RESPONSIBILITIES
Reporting to the Senior Data Analyst, the Training and Support Specialist (Data Analyst I title) will:

• Provide trainings to staff across the union – both in NYC and out-of-state district offices – on various data tools such as mobile apps, data entry forms, and campaign dashboards.
• Troubleshoot issues, implement best practices, follow up with, and support staff in their usage of data tools
• Ensure data integrity via identifying and fixing discrepancies in our systems/databases
• Manage the internal ticketing system, assign incoming requests to the proper people, analyze frequent issues 
• Pull lists and reports on an as needed basis
• Assist with data collection and entry procedures to ensure consistency and expand organizational efficiency, feedback
• Providing campaign-related data management and analysis during contract, political and organizing campaigns
• Complete other duties as assigned.

QUALIFICATIONS AND EXPERIENCE

• Computer skills and the ability to learn internal data and workflow systems. Familiarity with Microsoft Excel is required, VAN and auto dialing software is a plus.
• Strong verbal and written communication skills and comfort breaking down complex topics to a diverse group of users with varying technical skills
• Spanish proficiency is preferred
• Ability to work on multiple projects simultaneously both independently and as team member
• Detail oriented and well-organized
• Experience in the labor movement, organizing, or political campaigns and a commitment to workers’ rights and social justice is strongly preferred.

WORK ENVIRONMENT
This position is computer/office based, with in-person and online meetings. Occasional evening or weekend work may be required to support organizational events or hiring needs. All staff are expected to participate in Union activities and events which may occur on-site or at other locations.

COMPENSATION & BENEFITS
The salary for this role is $64,350. 32BJ offers a generous benefits package that includes full employer-paid medical, dental and vision plan (for full-time employees and their qualified dependents) and retirement benefits, including a defined benefit pension plan and 401K. 32BJ offers paid time off including three weeks’ vacation, eleven holidays, twelve sick days and four personal days. The union currently offers a remote work policy of one remote day per week at the discretion of the manager. 

APPLICATION
Please send a résumé and letter of interest to HR@seiu32bj.org. Please use “Training and Support Specialist” in the subject line of your email.

32BJ is an inclusive and diverse organization, committed to advocating for social, racial, and economic justice. We promote diversity and strongly encourage applications from people who believe in our mission. We strongly encourage women and people of color to apply.

For more information on 32BJ SEIU, visit seiu32bj.org.