Teamsters Local 572

Dues and Membership Administrator

Based in Carson, CA

 

Position: Dues and Membership Administrator
Location: Carson, CA

Wage Rate and Benefits: Starting wage rate is $26.00 – $32.00/hour, plus a full employee fringe benefit package: health, dental and vision plans. Retirement (401K) and pension programs.  This is a 40-hour workweek hourly position.

Deadline to apply: Open until filled

Overview
Teamsters Local 572 is seeking a detail-oriented and customer-focused Dues and Membership Administrator to support our dues processing, member communication, and database management functions. The ideal candidate is reliable, highly organized, demonstrates strong customer service skills, and bilingual (Spanish).

Job Duties

• Maintain dues data in the union membership database, including importing data, collecting membership cards, and performing data entry.
• Ensure timely and accurate member payment processing.
• Initiate and respond to correspondence with members in a courteous and professional manner.
• Resolve problems and discrepancies in coordination with numerous human resource and payroll departments.
• Manage member calls, emails, and inquiries efficiently.
• Maintain membership cards, records, and related correspondence.
• Reconcile dues income with the accounting department monthly.
• Process refunds in accordance with established procedures.
• Perform regular audits to ensure accurate dues are received from employers.
• Implement and maintain procedures to ensure the integrity and accuracy of the membership database.
• Perform other administrative duties as assigned.

Qualifications

• Minimum of 1 year of office experience.
• Strong communication, problem-solving, and customer service skills; bilingual (Spanish) candidates preferred.
• Detail-oriented with a strong commitment to accuracy while managing a fast-paced workload.
• Good judgment and strong problem-solving abilities.
• Dependable self-starter with minimal need for supervision.
• Proven ability to multitask and adapt to last-minute changes or projects.
• Excellent organizational and time-management skills.
• Ability to work effectively with individuals from diverse backgrounds and cultures.

Technical Skills

• Intermediate proficiency in Microsoft Word, Excel, and Outlook.

To Apply: 
Send a résumé and at least three references to Office Manager Iris Li at: ili@teamsters572.org. No phone calls, please.